Privacy Policy

Last updated: January 8, 2025

1. Scope of this Privacy Policy

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It applies to the Game Mart.com website (“Game Mart” or the “Site”) and all related sites, applications, services and tools where this policy is referenced, regardless of how you access or use them, including mobile devices. It also explains your rights in relation to your personal data and how to contact us in the event you have any questions or comments.

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the applicable laws including the General Data Protection Regulation (GDPR), which applies across the European Union (including in the United Kingdom), and we are responsible as a ‘controller’ of that personal data for the purposes of those laws.

2. Key terms

It would be helpful to start by explaining some key terms used in this policy:

We, us, our	Game Mart, Inc.
Our data protection officer	Jack Sandmem service@gamemart.my
Personal data	Any information relating to an identified or identifiable individual
Special category personal data	Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership Genetic and biometric data Data concerning health, sex life or sexual orientation

3. Children Under the Age of 16

Our Site is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will anonymize that information. If you believe we might have any information from or about a child under 16, please contact us at service@gamemart.my.

Residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

4. Personal data we collect about you

We may collect and use the following personal data about you:

your name and contact information, including email address and telephone number
information to enable us to check and verify your identity, e.g., your date of birth
your gender information, if you choose to give this to us
location data
your shipping, billing information, transaction and payment card information
your personal or professional interests
your professional online presence, e.g., LinkedIn profile
your contact history, purchase history and saved items on Game Mart
information from accounts you link to Game Mart, e.g., Facebook and other social media platforms
information to enable us to undertake credit or other financial checks on you
information about how you use the Game Mart website, IT, communication and other systems
your responses to surveys, competitions and promotions
community discussions, chats, dispute resolution, correspondences through Game Mart, and correspondences sent to us;
computer sign-on data, statistics on page views, traffic to and from Game Mart, and cookies information;
other information, including IP address and standard weblog information, and supplemental information from third parties, such as payment account information provided by any payment services that you use to make purchases or receive payments, and your browser ID, cookie ID, device ID, device type, proxy usage, VPN usage, and associated names, locations, email addresses, phone numbers, and social media public profiles provided by our payment fraud and customer due diligence service providers.

This personal data is required to provide our services to you. You can choose not to provide information to us, but in general some information about you is required in order for you to: register as a member; purchase products or services; complete a profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

5. How and why we use your personal data

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Under data protection law, we can only use your personal data if we have a proper reason for doing so, e.g.,:

to comply with our legal and regulatory obligations;
for the performance of our contract with you or to take steps at your request before entering into a contract;
for our legitimate interests or those of a third party; or
location data
where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

6. Promotional communications

We may use your personal data to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new products and/or services.

We have a legitimate interest in processing your personal data for promotional purposes (see above 'How and why we use your personal data'). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

We will always treat your personal data with the utmost respect and never sell it.

You have the right to opt out of receiving promotional communications at any time by:

using the ‘unsubscribe’ link in emails,
unchecking the “Analytics & Marketing” checkbox on our Cookie Policy,

We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.

7. How long your personal data will be kept

We will keep your personal data while you have an account with us or we are providing services to you. Thereafter, we will keep your personal data for as long as is necessary:

to respond to any questions, complaints or claims made by you or on your behalf
to show that we treated you fairly
to mitigate fraud against us or our active users
to keep records required by law

We will not retain your personal data for longer than necessary for the purposes for which it was collected. Different retention periods apply for different types of personal data.

When it is no longer necessary to retain your personal data, we will delete or anonymize it.

8. Right to Withdraw Consent

In addition to the above rights, where we are relying on consent as the lawful basis for the processing of your personal data you can withdraw your consent at any time, although this will not affect the lawfulness of any processing based on your consent which occurred prior to the withdrawal.

9. Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.